DATA PRIVACY SERVICES
Terms and Conditions
Version 1.0 · Prepared 18 September 2026
1. About the portal
The DPS Client Portal is provided by Data Privacy and Data Security Services Limited, trading as Data Privacy Services, a company registered in Cyprus under company number HE 432380. Registered address: Griva Digeni 51, Athineon Court, Office 202, 8047 Paphos, Cyprus. Contact info@dataprivacyservices.co.uk.
These terms describe use of the portal by authorised business users. Your organisation’s signed service agreement, statement of work and data processing agreement govern the services purchased and take precedence where there is a conflict. These portal terms do not replace those agreements or create a new paid service.
2. Accounts and permitted access
Use only an account authorised for you and your organisation. Keep your identity-provider account secure, complete required verification, do not share credentials and notify DPS promptly about suspected compromise or access that is no longer appropriate. Administrators should keep permissions and user details accurate. You must not attempt to access another organisation’s information or bypass access controls.
3. Acceptable use
Use the portal for legitimate service and compliance work. Do not upload malicious software, unlawful content or material you are not entitled to share; interfere with availability; attempt unauthorised scanning or extraction; or use the service to infringe another person’s rights. Security testing requires prior written authorisation. Report suspected vulnerabilities privately to DPS.
4. Your records and responsibilities
Your organisation remains responsible for the accuracy, authority and lawful basis of information it supplies, and for its own compliance decisions. Keep records, ownership, dates and task status up to date. Retain appropriate copies of important records and use the export/download functions where required by your organisation’s processes. Uploaded content remains yours or the relevant rights holder’s; DPS may process it only as needed to provide the agreed service and fulfil applicable obligations.
5. Guidance, dashboards and AI
Dashboards, ratings, countdowns and reminders depend on entered information and configured rules. Check deadlines and applicable requirements independently, including any statutory exceptions or extensions. A displayed deadline does not itself make a regulatory submission.
AI support and generated assessments are assistance for human review, not final approvals or guarantees of legal compliance. Verify accuracy, sources and suitability before relying on outputs or sharing them. Do not submit unnecessary confidential or personal information. Personalised professional advice and the scope of DPS’s responsibilities are defined by your service agreement.
6. Communications and urgent issues
Submitting a form records a request; it does not guarantee that a person has read it or that a third-party email has been delivered. Response commitments are those expressly agreed for your service. For urgent incidents, follow your agreed escalation procedure and contact DPS using the emergency or service contact details in your agreement.
7. Availability and changes
Maintenance, updates and third-party services may affect availability. Any agreed service levels, support hours, backup arrangements and recovery commitments are those stated in your service agreement.
8. Intellectual property and external services
DPS and its licensors retain rights in the portal software, branding and supplied materials. You may use them as authorised for your organisation’s service. Third-party identity, hosting, email and AI services are subject to the relevant provider arrangements. External links do not change your organisation’s service contract.
9. Confidentiality and personal information
Respect the confidentiality of information available through the portal. Share documents, exports and guidance only with authorised recipients. The Privacy Policy explains portal information handling; client-controlled processing is also governed by the applicable data processing agreement.
10. Suspension and end of access
DPS may restrict access where reasonably necessary to protect the service, investigate misuse, comply with law or implement the client agreement. Where appropriate, DPS will communicate the reason and next steps. Ending access does not by itself determine data retention or deletion: return, export and deletion arrangements follow the service agreement and lawful instructions.
11. Responsibility and disputes
Charges, warranties, liability allocation, termination rights and dispute arrangements remain as agreed in the signed client contract. These portal terms do not introduce a separate liability cap or exclude liability that cannot lawfully be excluded. Applicable mandatory legal rights continue to apply. Raise concerns with DPS first so they can be investigated; the governing law and jurisdiction are those agreed for the service, subject to mandatory law.
12. Updates and contact
Material changes to portal terms will be communicated with an appropriate notice and any agreement process required by the client contract or law. Merely signing in does not replace any agreement process required by the client contract or law. For questions or to obtain the applicable service documents, contact info@dataprivacyservices.co.uk.
Contact: info@dataprivacyservices.co.uk